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Stone City prides in offering one stop service for your kitchen remodeling. To start your granite countertop project, we request you to visit our facility with a rough birds-eye view of your current kitchen cabinet layout. Suggested layout templates are available for your assistance. A rough paper drawing with rough dimensions is good enough at this time. We also request you to bring a cabinet drawer or a cabinet door. This will help in process of color selection.
During your visit to Stone City our friendly Design Consultants will assist you through the entire process, they will evaluate your kitchen countertop layout and walk you through our granite slabs stock yard, we have 70 colors to choose from, all our stones are of 3cm thickness.
Once you choose one or few granite slab colors, the Design Consultant will work on a optimal layout for your project, we offer this approach in order to avoid wastage and save you money. Please note that this facility is available when we use Stone City inventory only. Our Design Consultant will assist you with edge choices, sink cutout, corner shaping, tearout process, thus assisting with entire design and layout of your countertop.
Based on design, material usage and your choices of edges, sink cutout, tearout the Sales Consultant will build a project estimate, explain you the project estimate and payment options, our project management process. Our kitchen countertop project management process involves 3 stages 1. Template, 2. Fabrication 3. Installation. Please note that the estimate is valid if there are no variations in dimensions between the rough dimensions provided and the template dimensions.
Our design consultant will assist you with contract terms, project schedule. You will be provided with scheduled dates for Template and Installation. Advance payment will be due at the time of contract signing.
Stone City provides 1 year warranty from date of install for all craftsmanship.
In case of any perceived issue within the warranty duration, we request you to report specific issue to Stone City by calling at 3036715353 or email us at email@example.com.
Based on the scenario, our Support Staff will request an appointment schedule for maintenance. Install Specialists will visit at the appointment time and will address the maintenance issue. Depending on the support request a Supervisor may first visit to evaluate the maintenance request and setup a further plan of action
We request you to sign a maintenance completion form after satisfactory completion.